In today's episode, we make an example of Co-founder and President of A Good Egg Dining Group, Keith Paul! Before starting his first restaurant, Keith Paul was a Sales Rep for Ben E. Keiths Food Distributor, where got a crash course about the restaurant business and made invaluable network connection. In 2000, Paul opened his own restaurant Cheever's, which still serves Oklahoma city to this day. Today, A Good Egg Dining Group consists of 9 unique concepts: Cheever's, Iron Star Urban Barbecue; Red PrimeSteak; Republic Gastropub; Tucker's Onion Burgers; Kitchen No 324; The Drake; Barrios; and Mexican Radio.
Check out RestaurantOwner.com as mentioned in today's episode!
Check out The Speed of Trust: The One Thing That Changes Everything by Stephen M. R. Covey as mentioned in today's episode.
Check out the highly recommended Setting The Table by Danny Meyer as mentioned in today's episode!
Check out Peak: How Great Companies Get Their Mojo from Maslow by Chip Conley as mentioned in today's episode!
Show notes…
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Favorite success quote or mantra:
- “The meaning of life is to find your gift, the purpose of life is to give it away.”
In today's episode with Keith Paul we will discuss:
- Curious about human nature
- Hiring/firing
- Leveraging your wholesalers
- What is courtesy in the hospitality industry?
- Promotion
- Collaboration
- Finding the right city for your concept
- Creating a good business plan
- Scaling
- How to establish trust
- How to schedule
- Inventory control
- Growing too fast?
- Open-book management
- Profit sharing?
- “Writing the end of the story.”
Today's sponsor:
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Knowledge bombs
- Which “it factor” habit, trait, or characteristic you believe most contributes to your success?
- Running in my head, meditation
- What is your biggest weakness?
- Gullible
- What's one question you ask or thing you look for during an interview?
- “Of our restaurants, where would you eat? Who would you bring? What would you order?
- Share one code of conduct or behavior you teach your team.
- Be courteous, creative, compassionate
- What is one uncommon standard of service you teach your staff?
- Extreme hospitality – hospitality with love on top of it
- What's one book we must read to become a better person or restaurant owner?
- A Curious Mind: The Secret to a Bigger Life by Brian Grazer and Charles Fishman
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's one thing you feel restaurateurs don't know well enough or do often enough?
- Connect with staff
- Name one service you've hired.
- What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Take care of yourself
- Live your life with truth and honesty
- Take care of others
Contact info:
Instagram: @r_keith.paul
rkpaul@goodeggdining.com
Thanks for listening!
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Huge thanks to Keith Paul for joining me for another awesome episode. Until next time!
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